Refund & Cancellation Policy
Last updated: October 2026 · Effective for all KWRanker plans
Our Seller-First Guarantee
At KWRanker, we want you to be 100% satisfied with your keyword research and listing optimization tools. If within your first 7 days of subscribing you feel KWRanker has not provided actionable value, higher Etsy rankings, or time saved, we will issue a full 100% refund — no stressful interrogation, no hassle.
1. Eligibility for a Full Refund
You are eligible for a complete 100% refund under the following conditions:
- Your refund request is submitted within 7 calendar days from the initial purchase date.
- Applies to all monthly and annual plans (including Nano $2.99, Starter $4.99, Growth $14.99, Pro $29.99, Agency $49.99, and Titan Enterprise $99).
- Custom enterprise deployments or bespoke white-label data migrations beyond standard tier limits are evaluated based on server compute consumed.
2. Easy Cancellation Anytime (Zero Lock-In)
You may cancel your subscription at any time without penalty:
- You can cancel directly inside your dashboard by navigating to Settings → Billing & Plan → Cancel Subscription.
- Alternatively, message our WhatsApp support desk at +92 370-4912747 or email support@kwranker.com and our team will cancel your recurring renewal within minutes.
- When cancelled, your account remains active with full access to all features until the end of your current paid billing period. You will never be billed again unless you manually re-subscribe.
3. Manual Payment Refunds (JazzCash / EasyPaisa / Bank Transfer)
For sellers in Pakistan and overseas who activated their accounts via manual bank transfer, JazzCash, or EasyPaisa:
- Refund requests are processed directly back to your original sending bank account, JazzCash wallet, or EasyPaisa account.
- Manual payment refunds are verified and disbursed within 24 to 48 business hours after approval.
4. Upgrades, Downgrades & Proration
When upgrading from a lower plan to a higher tier (e.g. Basic to Pro, or Pro to Pro 1-Year), the unused balance of your previous plan is automatically credited toward your new tier. When downgrading, the new tier limits take effect at the start of your next billing cycle.
5. How to Submit a Refund Request
To request your refund, simply choose the method most convenient for you:
Send your registered email and payment screenshot to +92 370-4912747.
Email support@kwranker.com with the subject line “Refund Request - [Your Email]”.
6. Fair Use & Abuse Prevention
To ensure sustainable operations and prevent automated scrapers from systematically harvesting our proprietary index, accounts that consume over 90% of a high-volume tier's monthly quota within 48 hours and subsequently request repeated refunds across multiple emails may be restricted from re-subscribing.